Contact us

Talk to a human.

Three storefronts. One team that actually answers. Call your nearest location, send us a message below, or stop by your local Kitch store. We're here to help.

OUR LOCATIONS

Call or visit your local store.

Need help right away? Give your nearest Kitch location a call or stop by. We'd love to help in person.

83rd & Mission

Prairie Village

Monday
Tuesday - Friday
Saturday
Sunday

10AM - 8PM
10AM - 7PM
10AM - 5PM
10AM - 6PM

135th & Metcalf

Overland Park

Monday
Tuesday - Friday
Saturday
Sunday

10AM - 8PM
10AM - 7PM
10AM - 5PM
10AM - 6PM

87th & I-435

Lenexa

Monday
Tuesday - Friday
Saturday
Sunday

10AM - 8PM
10AM - 7PM
10AM - 5PM
10AM - 6PM

Common questions

The fine print isn’t so fine.

Can I pause my membership?

Yes. Pause or cancel anytime from your account settings. No fees, no questions.

Do my meal credits expire?

No — pickup credits roll over from week to week and never expire. Delivery members can also skip weeks.

Can I switch between pickup and delivery?

Yes. You can change your plan at any time from your account dashboard.

Where does delivery cover?

Delivery is available to most of the KC metro area. Enter your address on the delivery sign-up flow to confirm availability.

What dietary preferences do you support?

Gluten-free, dairy-free, nut-free, low-fat, keto, and seed-oil-free options on every menu. Filter by tag when you select your meals.

How fresh are the meals?

Every meal is made fresh in our Prairie Village kitchen each week — never frozen. Stays fresh in your fridge for 5–7 days.

Send US A MESSAGE

Still need help?

Every message is reviewed by our Kansas City team, and we're committed to getting back to you within one business day. If we don't, we'll make it right with a $50 Kitch gift card. It's our way of standing behind the service you deserve.

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